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Unable to install Silverlight

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Hi

I am having trouble watching sky go due to an issue with Silverlight.

I use sky go and have done so on my laptop for over a year now, but recently I it wont let me, tells me install Silverlight (but I already had this to begin with). 

So I posted this on Microsoft forum and was advised to try out several troubleshooting steps, I did this but still cant install Silverlight (so still cant watch sky go).  I keep getting 'unable to install ms silverlight' message.  I was then asked to post on Silverlight forum as they cannot help me further.

help?!


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