Error Code: 2103
You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website. This issue is often resolved by uninstalling and then reinstalling Microsoft Silverlight on your computer.
To uninstall Microsoft Silverlight on your Windows computer, please follow these steps:
1.Close any currently open internet browser windows
2.Click on the Start button.
3.Select Control Panel.
4.In Windows XP, select Add or Remove Programs. In Windows Vista/Windows 7, select Programs & Features.
5.Locate and click on Microsoft Silverlight
6.Choose Remove in Windows XP or Uninstall in Windows Vista/Windows 7.
After completing the above steps, attempting to Watch Instantly on www.netflix.com will prompt you to reinstall Microsoft Silverlight.
I have been using netflix for months without any problems. I had not upgraded my brower or silverlight when this occured. I tried uninstalling and installing again and it give me the same message.
This is only happening with mozilla firefox browser. It works in IE. I run on XP. The problem is just with firefox. And that stinks because I cannot go back to using Internet Explorer. Please help.